Frequently Asked Questions

You and other members of your group will automatically be reserved a seating area on the deck together, but will also have access to other, public areas of the yacht, including parts of the interior

Onboard, you can expect catered small plates and shareable dishes, an open bar that includes wine (white and rosé), beer (craft, domestic, and imported), and a hand-picked selection of liquors (vodka, tequila, gin, whiskey, and rum) as well as mixers and soft drinks, bottled water, and ice.

Your trip will be operated, at minimum, by a USCG-licensed captain and one to two stewards who will cater to your food, beverage, and general onboard experience. You may also have a security guard posted to your trip to ensure the safety of everyone onboard.

Trips are scheduled to leave the docks at the listed start time. Much like airlines, our yachts operate on a pre-set schedule and you should plan to arrive at the docks no later than 15 minutes prior to your trip’s start time.

While we cannot guarantee entry onto a yacht prior to your trip start time, you may be able to board and begin enjoying a welcome drink as early as 30 minutes prior to your trip start - although this is strictly up to the captain and crew.

In most cases, yes. By selling individual tickets instead of requiring full-yacht charters, Nauta makes it easier and more affordable to enjoy a superyacht experience. However, if you want to enjoy the yacht without other parties onboard and come across a trip that no one else has booked yet, you and your friends are more than welcome to buy out all of the tickets.

Additionally, there's the possibility a trip doesn't sell out, in which case your group may be the only people onboard.

Light showers and fast-changing weather patterns can easily occur in most of our locations. Thankfully, your yacht will have a beautiful and spacious interior. Unless the captain, crew or USCG determine weather conditions to be unsafe, trips will operate as planned. Attempts will be made to continue the trip, but if the inclement weather persists, you will be given the option of a refund or trip voucher.

Make sure to bring a valid form of government issued ID (such as a passport or drivers license) and your ticket, which may be presented digitally (as it was sent to you) or printed out.

Avoid bringing outside food or beverages, pets, anyone under the age of 21 (including yourself), illegal or illicit substances, or a bad attitude.

While we have no formal requirements, we ask that you dress in a smart casual or boating casual manner. Nauta is a luxury experience marketplace, and we will leave it to our Captains to determine whether attire is suitable (reasonably). You’re on a superyacht – dress up!

That being said, there are a few rules:
No shoes onboard. They will be collected on the dock and returned after the trip.
No tank tops, sweatpants, athletic clothes, or similar
When in doubt, consider what you'd wear meeting someone that impresses you.

While we're ecstatic for you to enjoy superyacht experiences, we take onboard décor, behavior, and safety incredibly seriously – superyachts are effectively floating palaces and must be treated as such. We are all incredibly fortunate to have the opportunity onboard these superyachts and Nauta has a zero-tolerance policy for anything that causes our owners, their crew, their yachts, or your fellow passengers any discontent.

At all times while onboard the yacht, your Captain and crew must be listened to, followed, and respected. All we ask is for respect to them, your fellow passengers, and the yacht.

We have a one-strike policy that will apply to both you and your group. We leave complete discretion to our Captains to make these decisions. If a Captain reports any issues onboard, Nauta will immediately remove and ban any associated members from our platform – please don't make us do this.